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Greencastle Provides Comcast Transition Assistance for Adelphia Merger
Greencastle implements a proven methodology framework for the efficient and seamless handling of large scale mergers and acquisitions. Comcast and Time Warner Cable announced that they had reached a...
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Comcast Automated Dispatch
In the field, Comcast’s mobile dispatch and technician force sees new workflow management solution. In 2007, with 24.1 million cable customers and 12.4 million internet customers, Comcast saw the need...
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Comcast Installation Process Redesign
Greencastle Consulting overhauls Comcast installation process to improve customer experience and perception. In 2007, Comcast took the initiative to examine their rate of on-time appointments, customer...
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Bravo Zulu: Congratulations to Comcast
This year, Comcast received the CableFax Social Responsibility Award for its National Recycling Program (NRP). Greencastle is proud to have helped the Comcast EHS Team lead this ambitious project to...
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Greencastle Helps Drive Comcast Fleet Optimization
Comcast’s partnership with Greencastle Consulting continues to yield environmentally conscious innovations to Comcast operations – decreasing Comcast’s carbon footprint while modernizing its fleet....
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Time Warner Cable – Product Development Methodology
The right people at the right time: Time Warner Cable streamlines new service development program. Many of the resources required to meet the growing demands of Time Warner Cable’s product development...
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Bravo Zulu: Congratulations to Craig Adams, President and CEO of PECO
The post Bravo Zulu: Congratulations to Craig Adams, President and CEO of PECO appeared first on Greencastle Consulting.
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Comcast New Billing Program
Greencastle revitalizes Comcast billing support resulting in reduced call time and frequency, increased sales, and improved customer perception. In 2006, Comcast sought to implement a Signature Series...
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Comcast Launched Award Winning National Recycling Program
Greencastle Assists Comcast in Launching an Enhanced National Recycling Program Comcast received the 2015 CableFax award for Social Responsibility for its National Recycling Program – which was...
View ArticleGE Capital – Financial Services Framework
Lean Six Sigma increases monthly orders by 1,000% Studies from the last twenty years prove that the frequency of loan applications that a bank receives directly correlates with higher loan approvals...
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